Supervisor - Call Center  
Vertex Incorporation (Pvt) Ltd   More jobs from this company

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Job Title:   Supervisor - Call Center
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 30,000 to 50,000 per Month
Apply By:   Jun 26, 2022
Job Description:

We are looking for a dedicated Supervisor for a BPO company who can lead and motivate BPO agents.

Responsibilities :

  • Train, motivate and manage a team of BPO representatives.
  • Assist HR Manager in the recruitment process.
  • Monitor team of representatives, their progress, preparing reports and analyzing data to assist management as they determine BPO goals
  • Support agents and maximize customer satisfaction.

Candidates must have

  • Strong verbal communications skills.
  • Strong leadership qualities to build and lead the team.
  • Ability to think critically and analytically
  • Ability to identify operational issues and suggest possible improvements.
  • Ability to perform even under pressure.
  • Self-motivated and result-oriented
  • Time management and organizational skills
  • Coaching and People Management skills
  • Strong knowledge BPO organisation’s structure and functions

Educational requirement :

  • Minimum Bachelor degree in any relevant field.
  • Candidates having 1-2 year of experience will be preferred.

Perks :

  • Eco friendly environment
  • Market competitive salary
  • Bonus and commission
  • Incentives

Job Type: Full-time

Company Information
Company Name:  Vertex Incorporation (Pvt) Ltd
Company Description:

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