Job Title: |
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Business Tools Operations Manager |
Category: |
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Operations |
Total Positions: |
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1 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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7 Years |
Apply By: |
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Apr 22, 2023 |
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Job Description: |
Job Summary:
Be the single point of contact and product expert for the Group’s sales management system to drive improvements in agent on-boarding and positive impact on sales efficiency.
Role Details:
- Works closely with the sales teams across the regions to address improvements areas and any changes needed in the sales management system.
- Act as the day-to-day contact with the sales management system vendors eg. Monday/DocuGen/Scrive.
- Identifies and champions opportunities within the Group to expand the functionality and adoption of the sales management system.
- Day to day management of the sales management boards – providing support to the local super users when necessary.
- Responsible for facilitating / delivering training and webinars to users of the system and creates/updating user guides / training documentation as required.
- Generates regular Management Information (MI) Reporting / KPI Metrics from the sales management system and translates data analysis into usable dashboards and actionable plans to improve sales and agent onboarding efficiency.
Person Specification:
- Demonstrable success in guiding businesses to better results using Monday.com or a similar Sales Management tool.
- Strong analytical skills and the ability to articulate the results of the analysis in a simple, compelling way.
- A Monday.com superuser or similar sales management systems, with an understanding of how the product can be leveraged to deliver further benefits to the business, such as CRM, a Project Management tool and Document Management would be beneficial.
- Ability to speak another language such as Spanish, French or German would be beneficial
- Experience of / be comfortable working collaboratively with international teams with flexibility to work across different time zones.
- Strong communication skills
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Company Information |
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Company Name: Finclude Company Description: Finclude is a fintech & IT recruitment services provider company. Finclude specializes in building business, tech and risk teams for fintechs, banks and other companies building the fintech ecosystem. We work with banks, fintechs & IT companies in Pakistan and the Middle East region to build tech teams.
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