To deal with Corporate customers

Taking care of queries

Receiving and responding to customers calls

Constructing optimized travel routes and fares for customers

Reservation & ticketing on various GDS systems

Hotel booking and tours arrangement

Sale invoicing in Accounting software

Follow up of outstanding payments and recovery from customers

Knowledge, Skills and Personal Characteristics

Should know different GDS

Should know ticketing & reservation processes

Must know hotel booking and touring arrangements

Service and Support centric

Should know how to deal with Corporate customers

Disciplined, honest, intelligent and hardworking

GDS knowledge, computer operations like word, excel and emailing.