To deal with Corporate customers
Taking care of queries
Receiving and responding to customers calls
Constructing optimized travel routes and fares for customers
Reservation & ticketing on various GDS systems
Hotel booking and tours arrangement
Sale invoicing in Accounting software
Follow up of outstanding payments and recovery from customers
Knowledge, Skills and Personal Characteristics
Should know different GDS
Should know ticketing & reservation processes
Must know hotel booking and touring arrangements
Service and Support centric
Should know how to deal with Corporate customers
Disciplined, honest, intelligent and hardworking
GDS knowledge, computer operations like word, excel and emailing.