The Call Center Administrative Assistant is responsible for providing support to our call center staff. 

You must speak English(American Accent)

Essential duties and responsibilities:

• Pre-qualify service calls via telephone, email or other customer required method.
• Assist with service order creation.
• Create, Maintain and update various spreadsheets in order to provide data to call center staff and/or customer.
• Retrieve and report status of service calls to customer via telephone, email or 3rd party website.
• Writing Skills.
• Travel Organization.
• Answer incoming phone calls
• Various administrative duties as assigned by the Call Center Manager.