Job Overview

A creative thinking person, who is able to break down complex (and often ambiguous) business processes, into clear yet detailed software system designs ready for the development team. The role requires working closely with people of all skill levels, so great communication and relationship building skills are essential. A positive outlook on the inevitable technical challenges faced, and the ability to find workable solutions for the user is critical. Someone passionate about designing systems that users will value and enjoy is the perfect fit.

Key Responsibilities and Duties

• End to end software design - following the Think Digitally Blueprint Process.


• Providing technical solutions to complex system problems.


• Taking clear yet detailed notes or reviewing and understanding notes made by others.


• Talking to users.


• Clear process mapping of existing and new processes using tools such as LucidChart.


• Producing client facing documentation that clearly outlines software specifications.


• Building interactive UX designs using tools such as UXPin.


• Building and maintaining the Master System Configuration (MSC) for a software product - which contains detailed field level information for the development team.


• Keeping track of changing user requirements throughout a project.


• Finding opportunities to reduce user effort and maximise automation in systems where possible.


• Assisting with the smooth deployment of / migration to new systems and modules.

  Essential Qualifications and Experience

• Degree or industry recognised qualification(s) preferred with 5 years+ experience.


• Software design (in particular replacing existing legacy systems that require data migration).


• Strong analytical skills with a keen attention to detail.


• Strong business process mapping and process engineering skills.


• Strong technical skills and up to date with the latest technology.


• Strong written and verbal English communication skills.


• Good understanding of software development frameworks such as Agile / SCRUM / Kanban.


• Experienced working as part of a software development team.

Desirable

• Ability to get a visa to travel to UK/Europe and the USA if required.


• Experience working with organisations based in UK.

Role Reports to Rob Garnett, Operations Director