| Job Title: |
|
Client Support Executive |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Karachi |
| Gender: |
|
Female |
| Age: |
|
18 to 27 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 15,000 to 20,000 per Month |
| Apply By: |
|
Apr 15, 2019 |
| |
|
|
| |
|
|
|
|
| Job Description: |
- Responsible for handling all inbound communications via calls, emails, website chat, facebook chat, Instagram chat and WhatsApp.
- Listening / Handling clients’ complaints, creating Job Order on ERP and forwarding it to the concerned department.
- Follow-up / closure of the complaints of the respective department.
- Coordinating with concerned department ensuring that all queries of clients are being closed on agreed/communicated timelines.
- Follows up with clients to ensure that they are satisfied with the company’s service after successful completion of a job.
- Ensures delivery of excellent service to clients through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires..
|
| Required Skills: |
| strong written and verbal communications skill,•time management and multitasking skills,•Strong communication skills,•Strong follow-up skills |
| Company Information |
|
|
Company Name: TAWAKAL NOORANI ASSOCIATE
Company Description:
|
|
