Customer Service Representative  
Rehman Habib Consultants Pvt Ltd   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   10
Job Location:   Lahore
Gender:   No Preference
Age:   20 to 30 years
Minimum Education:   Intermediate/A-Level
Degree Title:   B.com BS
Career Level:   Entry Level
Minimum Experience:   Fresh2 Years
Salary Range:   PKR 35,000 to 60,000 per Month
Apply By:   Jun 22, 2024
     
     
 
Job Description:

The Digital is hiring Customer Service Representatives to ensure our customers have a positive experience. You\'ll address inquiries, resolve issues, and provide excellent service through phone, email, chat, or social media.

Key Responsibilities:

  • Answer customer inquiries and provide prompt responses.
  • Assist with product information, troubleshooting, and problem resolution.
  • Maintain a professional and empathetic tone.
  • Identify and resolve customer complaints efficiently.
  • Collaborate with other departments to resolve complex issues.
  • Keep detailed records of customer interactions.

Qualifications:

  • High school diploma or equivalent (Bachelor\'s degree preferred).
  • Strong verbal and written communication skills.
  • Proficiency in customer service software, CRM systems, and Microsoft Office.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment.
  • Flexible to work evenings, weekends, and holidays.

Company Information
 
Company Name:  Rehman Habib Consultants Pvt Ltd
Company Description:
Rehman Habib Consultants (Pvt) Ltd (RHC) is a multi-disciplinary company providing professional consultancy services in various fields of civil engineering (e.g. Infrastructure, Buildings, Highways, Water Supply & Drainage, Water Resources, Dams, Monitoring & Evaluation, etc.). RHC offers an efficient, cost-effective service by qualified staff, with a wealth of experience in major development schemes and associated projects. The Company has broad Client ranging from Federal, Provincial & Local Government organizations, International Funding Agencies to various private sector organizations in Pakistan as well as abroad.

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