| Job Title: |
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Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
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10 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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20 to 30 years |
| Minimum Education: |
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Intermediate/A-Level |
| Degree Title: |
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B.com BS |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh2 Years |
| Salary Range: |
|
PKR 35,000 to 60,000 per Month |
| Apply By: |
|
Jun 22, 2024 |
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| Job Description: |
The Digital is hiring Customer Service Representatives to ensure our customers have a positive experience. You\'ll address inquiries, resolve issues, and provide excellent service through phone, email, chat, or social media.
Key Responsibilities:
- Answer customer inquiries and provide prompt responses.
- Assist with product information, troubleshooting, and problem resolution.
- Maintain a professional and empathetic tone.
- Identify and resolve customer complaints efficiently.
- Collaborate with other departments to resolve complex issues.
- Keep detailed records of customer interactions.
Qualifications:
- High school diploma or equivalent (Bachelor\'s degree preferred).
- Strong verbal and written communication skills.
- Proficiency in customer service software, CRM systems, and Microsoft Office.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Flexible to work evenings, weekends, and holidays.
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| Company Information |
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Company Name: Rehman Habib Consultants Pvt Ltd
Company Description:
Rehman Habib Consultants (Pvt) Ltd (RHC) is a multi-disciplinary company providing professional consultancy services in various fields of civil engineering (e.g. Infrastructure, Buildings, Highways, Water Supply & Drainage, Water Resources, Dams, Monitoring & Evaluation, etc.). RHC offers an efficient, cost-effective service by qualified staff, with a wealth of experience in major development schemes and associated projects. The Company has broad Client ranging from Federal, Provincial & Local Government organizations, International Funding Agencies to various private sector organizations in Pakistan as well as abroad.
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