Documentation & Filing

• Maintain physical and digital filing systems for all important documents (customer forms, vouchers, remittance records, etc.).

• Organize files systematically for easy access and reference.

• Ensure proper labeling, classification, and archiving of documents.

2. Record Maintenance

• Update logs and databases with new and updated information regularly.

• Track outgoing and incoming documents and maintain proper registers.

• Ensure old records are archived or disposed of securely as per policy.

3. Security & Confidentiality

• Ensure all records are stored securely to prevent unauthorized access.

• Maintain confidentiality of sensitive data and company information.

4. Coordination & Reporting

• Coordinate with departments for the collection or delivery of records.

• Provide requested documents to authorized personnel in a timely manner.

• Assist in preparing reports related to record management.

5. Audit Support

• Prepare and organize documentation required for internal and external audits.

• Ensure accuracy and completeness of records during audit inspections.